Megan Ace Interiors
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Privacy Policy.

Effective Date: 29th May 2025
Last Updated: 29th May 2025

Megan Ace Interiors (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website and services.

1. Who We Are

Megan Ace Interiors
Email: hello@meganaceinteriors.com
Website: https://www.meganaceinteriors.com

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

2. What Personal Data We Collect

  • Contact details (name, email address, phone number) when you submit a contact form or enquiry.
  • Website usage data through cookies and analytics tools (e.g., pages visited, time on site, browser/device type).
  • Business information you provide when requesting services.
  • Social media engagement, if you interact with us via platforms like Instagram or Facebook.

3. How We Use Your Data

  • Respond to your enquiries and provide customer support.
  • Deliver our interior design services.
  • Improve our website and user experience.
  • Maintain business records for tax and administrative purposes.
  • Send relevant updates or marketing (only if you’ve opted in).

4. Legal Bases for Processing

We rely on the following lawful bases to process your personal data:

  • Consent – for sending marketing emails or when you accept cookies.
  • Contract – to respond to your service enquiry or deliver agreed work.
  • Legal obligation – to retain certain data for tax or regulatory purposes.
  • Legitimate interest – to improve our services and protect our business.

5. Who We Share Data With

We do not sell your personal data.

We may share limited data with:

  • Website hosting providers (e.g., for site performance and security)
  • Email or CRM platforms (if you opt into updates)
  • Professional advisors (e.g., accountants)
  • Legal or regulatory authorities if required by law

All third-party processors are required to handle your data securely and only in line with our instructions.

6. Cookies and Tracking Technologies

We use cookies to:

  • Understand how users interact with our website
  • Enable core functionality (e.g. cookie consent banner)

You can control cookie settings in your browser. For full details, see our Cookie Policy.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary:

  • Enquiries: 12 months after last contact
  • Client records: 6 years after the end of services
  • Cookie and analytics data: 14 months (Google Analytics default)

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data (in certain circumstances)
  • Restrict or object to processing
  • Withdraw consent at any time (e.g., for marketing)
  • Lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk

To exercise any of these rights, contact us at [Insert Contact Email].

9. International Transfers

We do not knowingly transfer your data outside the UK or EEA. If this changes, we will ensure safeguards are in place (such as standard contractual clauses).

10. Updates to This Policy

We may update this policy from time to time. The latest version will always be available at https://www.meganaceinteriors.com/privacy-policy. We recommend checking it periodically.